Complete, actionable data and proven management solutions.
n•site clients are offered numerous methodologies for gathering customer satisfaction feedback, ranging from Point of Purchase evaluations to exit and phone interviews. Customized reports help your organization to identify problem areas, ensure compliance, track trends and reward for outstanding customer service.
Sophisticated management information services and web reporting technologies.
With thousands of mystery shoppers and field representatives, n•site's coverage is broad, with operations throughout the United States and Canada, and in selected European countries. n*site programs are supported by our powerful Ngenius software, which provides real-time reporting, customized reports and 24/7 security-protected online access.