Client FAQs

Who is n•site?
We are a family owned and operated company, founded on strong relationships, open communication, 10 years of market research experience and 'Ngenious,' a web-based software platform developed and perfected in-house.
Who Are n•site Shoppers?
Shoppers are trained field representatives, profiled to fit the project. They are observant, anonymous, objective, detailed and timely.
Why should I invest in Mystery Shopping?
Mystery shopping provides anonymous, firsthand observations of the execution of the company standards. Data is actionable, current and objective. Results are trended over time to show improvement.
How do I receive the results?
Reports are available online within 24 hours of the visit. Reports are accessible online, 24/7.
Can I tie Mystery Shopping to my employee recognition/ incentive program?
Definitely. The program has more meaning when employees have an incentive tied to their performance. n•site will work closely with you to implement a variety of surveying strategies to provide substantive information to celebrate successes and define areas of improvement.
What are the program costs?
Pricing is determined by shop frequency, length of survey, shopper profiling, store location and volume of shops. Contact us directly for a customized quote.
How do I get started?
Contact us for a customized quote.
Contact Us Today!

California Office
8581 Santa Monica Blvd Suite 112
West Hollywood, CA 90069

Minnesota Office
4727 County Rd 101 Suite 161
Minnetonka, MN 55345