Mystery Shopping Services

Consultation:
One-on-one discovery of your company's vision, core values and employee standards.

Program Development:
In depth discussion of the most effective method of evaluation and creation of a customized methodology to measure key criteria. We use a variety of methods such as Mystery Shopping, Exit Interviews, Intercept Interviews, POP Evaluations, Phone Surveys, Employee Rewards Programs, Customer Representative Response (web and phone).

Fieldwork:
Gathering of data by n•site field representatives, using the custom evaluation form. Data is quality checked for accuracy.

Reporting:
Compilation and analysis of data, to uncover trends, compliance and areas of strength and opportunity.

Contact Us Today!

California Office
8581 Santa Monica Blvd Suite 112
West Hollywood, CA 90069

Minnesota Office
4727 County Rd 101 Suite 161
Minnetonka, MN 55345