One-on-one discovery of your company's vision, core values and employee standards.
In depth discussion of the most effective method of evaluation and creation of a customized methodology to measure key criteria. We use a variety of methods such as Mystery Shopping, Exit Interviews, Intercept Interviews, POP Evaluations, Phone Surveys, Employee Rewards Programs, Customer Representative Response (web and phone).
Gathering of data by n•site field representatives, using the custom evaluation form. Data is quality checked for accuracy.
Compilation and analysis of data, to uncover trends, compliance and areas of strength and opportunity.