Who are we

Discover expertise at your fingertips

GUIDE YOUR BUSINESS WITH 17+ YEARS OF EXPERTISE YOU CAN TRUST

Since 2004, we have been guiding leaders of top brands to make the best decision for their business based on accurate and actionable insights. Whether you’re looking for mystery shopping data analysis or mystery shopping opportunities, you don’t have to look far to see that our strong reputation has been built on integrity, innovation, curiosity, collaboration, and always putting you and your needs first.

Robert Palm Countryman

CEO

Robert started the business back in 2003 with his sister and took over in 2007. Since inception the company has grown and Robert has built strong relationships with his clients and expanded the business.

Judy Davis

Lead Project Manager

Judy has been with Nsite Inc. since 2006. She has built strong relationships with our contractors in the field and helped in implementing new programs for clients.

Bonnie Williams

Lead Editor

Bonnie has been with Nsite Inc. since 2016. She has been instrumental in making sure Nsite Inc. delivers high quality reports to clients as well as training programs for our contractors.

SERVICES WE OFFER

ONLINE & ONSITE
MYSTERY SHOPPING

COMPLIANCE
AUDITS

Customer
Serveys

COMPETITOR MYSTERY
SHOPPING

TELEPHONE MYSTERY
SHOPPING

SOCIAL MEDIA
MONITORING

INCENTIVES &
MOTIVATIONS

In-store
Research

INDUSTRIES WE SERVE

DINING & RESTAURANTS
RETAIL &
GROCERY
MEDICAL &
HEALTHCARE
EDUCATION &
CAMPUS SERVICES
CASINO &
ENTERTAINMENT
REAL ESTATE
& HOUSING

OUR CUSTOMERS SAY IT BEST

Like you, we believe our customers say it best. That’s why you can hear from leading brands that have partnered with us over the years to uncover insights needed to market their business with confidence.