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I've used n•site for literally thousands of mystery shops. The reports were detailed, actionable and accurate. n•site fine-tuned our program until we got the shops even better. I highly recommend n•site for anyone looking to check on how their training is living out in the real world -- where it matters.

Bob Phibbs
The Retail Doc

As an employee of a retail development company, I have worked closely with n•site for over 10 years and they were not only extremely prompt and responsive to all of our requests, but they demonstrated a full understanding of the importance of customer service, and as a result, all reports were very comprehensive and of great benefit to our retailer tenants and our company as owner/operators of a luxury shopping center.

Jill Noack, Director, Leasing
General Growth Properties

I am extremely pleased with the quality of service and the professionalism demonstrated by the n•site management teams. It is an excellent tool for me to use in identifying where our stores are falling short and in the areas in which we need to improve. In comparing to other companies, n•site is by far the most professional, responsive and comprehensive in the service and feedback they provide.

Linda Read
Auntie Anne's Pretzels

n•site is reliable, timely and quick to send reports and give feedback. We have relied on n•site for specific feedback at times and they work quickly and accurately to return all the information we requested. They set a regular schedule and all reports are timely and detailed. They are flexible and accommodating for any special requests we have made. We have worked together for the past eight years and we are looking forward to many more years working together.

Donna Ladin
Lettuce Entertain You Enterprises Inc.

I have been working with n•site Market Research for many years now, establishing and tweaking our secret shopper program. The thoroughness, flexibility and attention to detail that Robert and his team deliver is second to none. There’s no need to look elsewhere!

Clay Baxter, Area Director
Biaggi's Ristorante Italiano

While I have used many market research providers over the course of my career, I can say with absolute confidence that n•site is the best in the business when it comes to mystery shopping of restaurants. The detail, follow through and integrity of their approach is genuinely in a league of their own. They are first rate professionals who provide outstanding value. I would not run a restaurant company without them.

John McDonnell, Chief Operating Officer
Clyde's Restaurant Group