Who We Are

Who We Are - Nsite

The People Behind the Data

GUIDE YOUR BUSINESS WITH 17+ YEARS OF EXPERTISE YOU CAN TRUST

Since 2004, we have been guiding leaders of top brands to make the best decision for their business based on accurate and actionable insights. Whether you’re looking for mystery shopping data analysis or mystery shopping opportunities, you don’t have to look far to see that our strong reputation has been built on integrity, innovation, curiosity, collaboration, and always putting you and your needs first.

Our Core Philosophy

A Partnership Approach

We believe our clients' success is our success. For this reason, we work closely with you to understand your unique goals and challenges. We function as an extension of your team.

This collaborative approach ensures that every program we design is perfectly tailored to deliver the specific insights you need to move your business forward.

Your goals become our goals. We build lasting relationships to provide continuous, evolving support for your brand.

A Commitment to Quality Data

In the world of market research, data quality is everything. Therefore, we have implemented a rigorous, multi-layered quality assurance process to guarantee the reliability of our findings.

Our commitment is simple: deliver data you can trust. This allows you to make confident, high-stakes decisions based on our insights.

A trained professional performs a personal audit of every form we collect, ensuring our data meets the highest standards of accuracy and relevance.

A Focus on Actionable Insights

Data is only valuable if it inspires action. We believe raw numbers are not enough. In fact, our true value lies in translating complex data into a clear, strategic narrative.

We combine powerful analytics with expert human interpretation to uncover the "why" behind the numbers and provide clear recommendations.

Our signature aesthetic reports and AI-powered benchmarking transform data into a clear roadmap for improvement.

Meet Our Founder

Robert, Founder of Nsite

Robert started Nsite back in 2003 with his sister, driven by a passion for helping businesses understand their customers on a deeper level. In 2007, he took full leadership of the company.

Since then, he has dedicated himself to growing the business and fostering a culture of excellence and integrity. Above all, Robert has built strong, lasting relationships with his clients, personally ensuring that every project delivers meaningful and impactful results. This commitment to partnership and quality continues to be the cornerstone of Nsite's success.

How Can We Help You?

Grow Your Business

Ready to see your business through your customers' eyes? Let's build a program to deliver the insights you need to achieve your goals.


Become a Client

Join Our Team

Looking for a flexible way to earn money and share your valuable feedback? Join our North American network of professional mystery shoppers.


Become a Shopper