Become a Mystery Shopper and Make an Impact

Your Opinion is a Valuable Asset

Have you ever been in a store and thought, "I know how they could make this better"? As a mystery shopper, you get paid to share those insights. You become a crucial link between businesses and their customers, providing feedback that helps them improve service, reward great employees, and create better experiences for everyone.

At Nsite, we have been a leader in the customer experience industry since 2003. We partner with top brands across North America, and our success depends on dedicated, observant people like you. Join our team and turn your valuable perspective into a rewarding opportunity.

Why Partner with a Trusted Leader?

Experience & Authority

With nearly two decades in the business, we have a proven track record of upholding the highest ethical standards. Our shoppers have successfully completed thousands of assignments, providing critical data for industry-leading brands across North America.

Expertise & Support

We believe in setting you up for success. Our team provides clear, detailed instructions for every assignment. Furthermore, because a professional performs a personal audit of every form submitted, we can provide constructive feedback to help you become a better, more effective shopper, leading to more opportunities.

Trustworthiness & Transparency

Your trust is our priority. We are transparent about payments, expectations, and our processes. We will never ask you to pay a fee to become a shopper, cash a check for us, or wire money. Our reputation is built on integrity, and we are committed to protecting our shoppers from scams.

Mystery Shopper Requirements

Must be 21 years of age or older
Fluent in English with great written communication skills
The ability to remember and report on details accurately and objectively
Access to the internet, a computer with a current browser, and a printer
Reliable transportation
A PayPal account to receive payments

Your Questions, Answered

What is Mystery Shopping, Exactly?

Mystery shopping is a research method used by companies to measure the quality of their customer experience. A company hires a "mystery shopper" to pose as a real customer and perform specific tasks—like buying a product, asking questions, or making a complaint. Afterwards, the shopper reports back on their experience in a detailed, objective report.

How Does Mystery Shopping Work? (The Process)

The process is straightforward. First, you sign up in our secure shopper portal. Once approved, you can view and self-assign available shops in your area. Next, you will receive a detailed set of instructions for the assignment. You then visit the location, perform the required tasks discreetly, and finally, submit your report online. Once our quality team reviews and approves the report, you get paid!

How Can I Become a Secret Shopper?

Becoming a secret shopper with Nsite is simple and free. The first step is to apply through our secure online portal. You will provide some basic information and agree to our terms. After we approve your application, you will gain access to our job board to see available assignments. We look for individuals who are reliable, observant, and have good writing skills.

Is This a Real Job or a Scam?

Mystery shopping is a legitimate, valuable industry for market research. However, scams do exist. The most important thing to remember is that legitimate mystery shopping companies like Nsite will never ask you for money. You should never have to pay a fee, cash a check, or wire funds. Our assignments are real, our clients are well-known brands, and we pay you for your time and feedback.

How and When Do I Get Paid?

Payments for successfully completed shops are made via PayPal. The payment schedule is outlined in our shopper agreement, but you can generally expect payment within a few weeks of your report being approved. The fee for each shop is clearly stated before you accept the assignment.

Ready to Make a Difference?

Join a community of professional mystery shoppers across North America and start making an impact on the brands you interact with every day. Your perspective is valuable—let's put it to work.